LEGAL & CUSTOMER INFORMATION

Terms & Conditions

Please read these Terms & Conditions carefully before using the PAIFI website, applying for a loan or using any of our related services.

Effective Date: [Insert Date]

Acceptance of Terms

By accessing the PAIFI website, submitting an application or using any services provided through the platform, you acknowledge that you have read, understood and agreed to these Terms & Conditions and other applicable policies.

About PAIFI

PAIFI operates as a digital platform facilitating access to financial and lending-related services. Depending on the applicable product, loan approval, sanction, documentation, disbursement and servicing may be undertaken by the relevant lending partner or regulated entity.

Eligibility

Applicants must satisfy the eligibility criteria applicable to the loan product, including age, residence, income, employment, KYC, credit profile and other requirements determined by the applicable lender.

Loan Application

Customers must provide accurate, complete and up-to-date information while submitting a loan application. PAIFI or the applicable lending partner may request additional information or documents during the verification process.

Accuracy of Information

You are responsible for ensuring that all information submitted by you is genuine and accurate. Providing false, misleading, incomplete or fraudulent information may result in rejection, suspension or other action as permitted by applicable law.

KYC and Verification

Loan applications may be subject to identity, address, employment, income and other verification procedures. Customers may be required to complete applicable KYC, e-sign, video KYC or other verification processes.

Credit Assessment

Loan eligibility and terms may be assessed using information supplied by the applicant, credit bureau information, financial information and other permissible data sources. Submission of an application does not guarantee approval.

Loan Approval

Approval, loan amount, interest rate, tenure, fees and other applicable terms are subject to the assessment and credit policy of the relevant lender. PAIFI does not guarantee that every applicant will receive a loan offer.

Interest and Annual Percentage Rate

The applicable interest rate, APR and other borrowing costs will be communicated to the customer in the applicable loan documents before acceptance, subject to the terms and conditions of the relevant lender.

Processing Fees and Other Charges

Processing fees, applicable taxes, late payment charges, bounce charges, foreclosure or other permissible charges, if applicable, will be disclosed in the relevant loan documentation. Customers should review all charges before accepting a loan.

Loan Tenure and Repayment

The applicable loan tenure, repayment schedule, instalment amount and due dates will be communicated in the loan agreement or applicable loan documents. Customers are responsible for making repayments within the specified time.

Repayment Methods

Loan repayments must be made only through authorised payment channels communicated by PAIFI or the applicable lender. Customers should not make payments to unauthorised individuals or personal bank accounts.

Late Payment and Default

Failure to make repayment by the applicable due date may result in charges, collection activity, reporting to credit information companies or other consequences in accordance with the loan agreement and applicable law.

Prepayment and Foreclosure

Prepayment or foreclosure may be permitted subject to the applicable loan agreement and prevailing policies. Any applicable charges or conditions will be disclosed in the relevant loan documentation.

Disbursement

Upon completion of applicable verification, documentation and approval requirements, the sanctioned loan amount may be disbursed to the eligible bank account provided by the customer, subject to the applicable lender's process.

Electronic Communication

By using the platform, you agree that communications, notices, loan-related information and documents may be provided electronically through permitted channels, subject to applicable law and your consent where required.

Customer Data and Privacy

Personal information submitted through the platform will be handled in accordance with the applicable Privacy Policy. Customers should review the Privacy Policy to understand how their information may be collected, used, shared and retained.

Fraud and Misuse

Customers must not use the platform for unlawful, fraudulent or unauthorised activities. PAIFI may take appropriate action where fraudulent applications, identity misuse, document manipulation or other suspicious activities are detected.

Third-Party Services

Certain services may involve third-party providers, including KYC providers, credit information companies, payment service providers, technology providers and other authorised partners. Their services may be governed by their respective terms and policies.

Website Availability

We endeavour to maintain the availability and functionality of the platform. However, temporary interruptions may occur because of maintenance, technical issues, network failures, third-party services or circumstances beyond our reasonable control.

Intellectual Property

The PAIFI name, branding, website content, graphics, designs, logos and other materials are protected by applicable intellectual property laws. They may not be copied, reproduced, modified or distributed without appropriate authorisation.

Limitation of Liability

To the extent permitted by applicable law, PAIFI shall not be responsible for losses resulting from inaccurate information provided by customers, unauthorised access caused by customer negligence, third-party failures or circumstances beyond its reasonable control.

Grievance Redressal

Customers may raise complaints or grievances through the designated customer support and grievance redressal channels published on the PAIFI website. Complaints will be handled in accordance with the applicable grievance redressal process.

Changes to Terms

PAIFI may modify these Terms & Conditions from time to time to reflect changes in services, business practices, technology or applicable legal and regulatory requirements. Updated terms will be published on this page.

Governing Law

These Terms & Conditions shall be interpreted and governed in accordance with the applicable laws of India, subject to the rights and remedies available to customers under applicable law.

Please Read Before Applying

A loan application does not guarantee approval or disbursement. Loan amount, interest rate, fees, tenure and repayment obligations are subject to the applicable lender's assessment and the final loan agreement.

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Terms & Conditions

Terms & Conditions

Acceptance of Terms

About PAIFI

Eligibility

Loan Application

Accuracy of Information

KYC and Verification

Credit Assessment

Loan Approval

Interest and Annual Percentage Rate

Processing Fees and Other Charges

Loan Tenure and Repayment

Repayment Methods

Late Payment and Default

Prepayment and Foreclosure

Disbursement

Electronic Communication

Customer Data and Privacy

Fraud and Misuse

Third-Party Services

Website Availability

Intellectual Property

Limitation of Liability

Grievance Redressal

Changes to Terms

Governing Law

Please Read Before Applying

A Unit Of Weekline Investment and Trading Company Ltd

GRIEVANCE REDRESSAL CELL